VBAPI Overview

Introduction

VBAPI is a powerful solution designed for clients utilizing VBASoftware. Traditionally, clients have had read-only access to their databases. With VBAPI, organizations can directly interact with their production database, enabling seamless integration with internal and external systems. By leveraging VBAPI, companies can operate more autonomously and reduce reliance on VBA for vendor interfaces or custom solution development.

Key Features

  • Hosted on Amazon AWS – Ensuring high availability and scalability.
  • Secure, Scalable & Reliable – Built for enterprise-grade performance.
  • Security-First Implementation – Designed with robust security measures.
  • Intrusion Prevention & Detection – Continuous monitoring for threats.
  • ISO-27001, HIPAA, and SOC 2 Certified – Compliant with leading security standards.
  • Full Audit Trails & Security Event Logging – Ensuring transparency and accountability.

API Endpoint Categories

Data Access Endpoints

These endpoints allow retrieval and manipulation of structured data within VBASoftware. Each database table corresponds to multiple API endpoints supporting standard CRUD operations:

  • Create – Insert new records.
  • List – Retrieve multiple records.
  • Get – Fetch a specific record.
  • Update – Modify existing data.
  • Delete – Remove records.
  • Batch Operations – Process multiple records in a single request.

Advanced Endpoints

Advanced endpoints go beyond basic data retrieval, providing more complex logic and automation. Key differences include:

  • Data Access Example: Fetching a claim status.
  • Advanced Example: Adjudicating a claim and retrieving the approved amount.
  • Data Access Example: Checking a member’s enrollment status on a given date.
  • Advanced Example: Enrolling or disenrolling a member in real-time.

Practical Use Cases

VBAPI enables automation and system integrations, facilitating seamless communication between VBASoftware and external platforms. Below are some real-world applications:

1. After-Hours Call Center Integration

Challenge: An after-hours call center needs access to member data but should not have direct access to VBASoftware.

Solution:

  • Use VBAPI to fetch member details when a call is received.
  • Display the member’s information in the call center software.
  • Log call interactions in VBASoftware using the API.

2. Provider Claims Inquiry in External Portal

Challenge: A provider portal requires real-time claim status information.

Solution:

  • Use VBAPI to create an interface that allows providers to enter a claim number.
  • Retrieve estimated payment details before the claim is officially processed.

3. Real-Time Enrollment Updates

Challenge: An external vendor processes enrollments, but batch updates are not frequent enough.

Solution:

  • Use VBAPI to send incremental enrollment changes in real-time.
  • Ensure vendors always have the most up-to-date enrollment data.

4. VIP Member Alerts

Challenge: Organizations need proactive engagement for VIP members when claims are filed.

Solution:

  • Query the system for claims related to VIP members.
  • Trigger alerts for the customer service team to follow up.
  • Enhance member experience by ensuring priority handling.

Conclusion

VBAPI empowers organizations by providing direct database access, secure integrations, and automation capabilities. Whether streamlining claims processing, enhancing provider interactions, or enabling real-time updates, VBAPI serves as a robust platform for optimizing workflows and improving operational efficiency.